Amazon India — Complaint Against Amazon.in online shopping merchant site fraud of 35990

Amazon 3 time given assurance but things are still pending.

I am Karan Singh Chaudhari([protected]). Someone fraudulently used my ICICI account details on Amazon.inmerchant site on 28-December-2014. The matter was immediately reported toAmazon & order was canceled after 15 minute when I got the confirmation SMSon phone. When I register a complaint in Amazon.in, they replied me "don’tworry this fraud Amazon account has been put on hold and that money will berefunded to my bank account soon". This matter was also reported to Cyber crime cell (Complain No:- 1017-CCC).and CM Office (ComplainNo.CMOFF/N/2015/15163) and IndiaConsumer Forum Complaint ID: ICF47082. CM Office New Complain No. CMOFF/N/2015/40431) CMOFF/N/2015/15163). (Complain No:- 1017-CCC) and (CM WinowComplain No:- CMOFF/N/2015/15163). (Complain No:- 1017-CCC) and (CM WinowComplain No:- CMOFF/N/2015/15163).Then Amazon asked me to share the bankdetails for refund purpose and same were given immediately. Also, I hadprovided the details of Fraud person with phone No. & email id, despite ofthese details Amazon didn’t took any action against that fraud person.Generally after cancellation the order, Amazon refunds in two to three days.Now 93 days have passed & Amazon is yet to refund my money. I amcontinuously following this issue, now three times Amazon.in confirmed via mailthat the money has been refunded as on 7th January, then 9th January and then12th January but case is still pending. It has been 93 days and I am regularlyfollowing up to get the issue resolve but the Amazon is not doing anythingexcept harassing me. Now I am mentally disturb & not able to concentrate onmy job & day to day activities. Please help me on priority basis. OtherwiseAmazon will not resolve my issue.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Regards
Karan Singh Chaudhari
Gurgaon (Haryana) India
[protected]

I am Karan Singh Chaudhari ([protected]). Someone fraudulently used my ICICI account details on Amazon.in merchant site on 28-December-2014. The matter was immediately reported to Amazon & order was canceled after 15 minute when I got the confirmation SMS on phone. When I register a complaint in Amazon.in, they replied me "don’t worry this fraud Amazon account has been put on hold and that money will be refunded to my bank account soon". This matter was also reported to Cyber crime cell (Complain No:- 1017-CCC).and CM Office (Complain No.CMOFF/N/2015/15163) and India Consumer Forum Complaint ID: ICF47082. CM Office New Complain No. CMOFF/N/2015/40431) CMOFF/N/2015/15163). (Complain No:- 1017-CCC) and (CM Winow Complain No:- CMOFF/N/2015/15163). (Complain No:- 1017-CCC) and (CM Winow Complain No:- CMOFF/N/2015/15163).Then Amazon asked me to share the bank details for refund purpose and same were given immediately. Also, I had provided the details of Fraud person with phone No. & email id, despite of these details Amazon didn’t took any action against that fraud person. Generally after cancellation the order, Amazon refunds in two to three days. Now 93 days have passed & Amazon is yet to refund my money. I am continuously following this issue, now three times Amazon.in confirmed via mail that the money has been refunded as on 7th January, then 9th January and then 12th January but case is still pending. It has been 93 days and I am regularly following up to get the issue resolve but the Amazon is not doing anything except harassing me. Now I am mentally disturb & not able to concentrate on my job & day to day activities. Please help me on priority basis. Otherwise Amazon will not resolve my issue.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Regards
Karan Singh Chaudhari
Gurgaon (Haryana) India
[protected]

I am Karan Singh Chaudhari ([protected]). Someone fraudulently used my ICICI account details on Amazon.in merchant site on 28-December-2014. The matter was immediately reported to Amazon & order was canceled after 15 minute when I got the confirmation SMS on phone. When I register a complaint in Amazon.in, they replied me "don’t worry this fraud Amazon account has been put on hold and that money will be refunded to my bank account soon". This matter was also reported to Cyber crime cell (Complain No:- 1017-CCC).and CM Office (Complain No.CMOFF/N/2015/15163) and India Consumer Forum Complaint ID: ICF47082. CM Office New Complain No. CMOFF/N/2015/40431) Then Amazon asked me to share the bank details for refund purpose and same were given immediately. Also, I had provided the details of Fraud person with phone No. & email id, despite of these details Amazon didn’t took any action against that fraud person. Generally after cancellation the order, Amazon refunds in two to three days. Now 101 days have passed & Amazon is yet to refund my money. I am continuously following this issue, now three times Amazon.in confirmed via mail that the money has been refunded as on 7th January, then 9th January and then 12th January but case is still pending. It has been 101 days and I am regularly following up to get the issue resolve but the Amazon is not doing anything except harassing me. Now I am mentally disturb & not able to concentrate on my job & day to day activities. Please help me on priority basis. Otherwise Amazon will not resolve my issue.
Regards
Karan Singh Chaudhari
Gurgaon (Haryana) India
[protected]

Promotional offer

I had purchased Oneplus Loop VR from AMAZON.in with a promotional offer. worth Rs. 1/-
but amazon.in not deliver it. saying the item is out if stock. if the item is not in stock, then why the listed it by rs. 1/-?
but i had purchased it in heavy rush.
i want the item.

ORDER #[protected]

item name: OnePlus LoopVR (White/Black)

Pigeon favourite 3 burner Black Line Cook Top stove

I requested for return pickup sheduled on 8 to 11 am no one called me later some one called me and he told i cant take this product bcoz its little bit wieght so he will pick by tomarrow actually i bought from my home to office i realy got frustrated first time in amazon

I have ordered elica chimney it's delivery date was 4th Feb I have paid for that also still now I didn't receive the product or refund I contacted customer service many times but no use in it Amazon is not capable to solve this ? I need refund asap order id[protected] and amount was 14, 990.00