| Address: | Lucknow, Uttar Pradesh, 226004 |
I was order samsung m31 mobile on pod.
This complaint is in reference to order no. (Protected) and tracking id (Protected) delivered by your amazon delivery agent mobile no. [protected] delivery made on 13.3.2020.
My place of residence is in the 2nd road from main road where i live in. The courier delivery agent refuses to delivery the items ordered in the 2nd road and very rudely asked me to come down and collect the items. On my saying that he is suppose to "door deliver" the order he very rudely and curtly said it is not my job that i give your order in your home and i will not deliver in 2nd road. If you want your product so come in main road and take your product.
Upon my saying that i will have to report to matter to amazon, he retorted that i can report the matter anywhere, but he will not deliver the articles ordered in the in the 2nd road.
Courier service is of amazon transportation service. This type of rude behavior and arrogant attitude is not acceptable. If amazon can only deliver on the main road, they should clearly mention it in their terms and conditions boldly and significantly so that people not residing on main road may look for alternative options of shopping and ordering.
The experience is highly disturbing, deplorable and unacceptable. If amazon doesn't look into the matter and take the inept delivery person to task, they will surely loose loyal customers and business. Was this information helpful? | 
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