Amazon India — Complaint regarding - not considering replacement order of a faulty product and deleting history of my orders from my account | |||||
As per my order (# 17199133317153956) on 18th june 2016, i got received a product which costs around 4400 (Seagate backup plus slim 1tb portable external hard drive with 200gb of cloud storage & mobile device backup (Black) from amazon on 20/6/2016. It was a faulty product so i ordered for replacement on the same day. Replacement order number : # 40472660103801154. On 24th, i registered a complaint to amazon through email ([protected]@amazon.com). Today, 25/6/2016, i have checked my amazon account which shows no "order history" and "browsing history". It seems completely deleted. Now i cant even change the replacement order to refund order. I have attached the details of the order which i saved before they deleted my account history. Please do the needful. Thanks Sincerely Was this information helpful? | |||||
|
Amazon India customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
19939
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment