Amazon India — Customer grievance price of a product higher than mrp

Address:	560094
Website:	www.amazon.in

Dear team,

I was shopping online through your website (www.amazon.in) and i was shocked to notice that you guys are selling products higher than the mrp of the product. I am talking about the delmonte pitted prunes, 130 gms pack. The mrp on the back of the pack is inr.100 but the website is selling it for inr.150, which is 1.5 times its mrp. Look at the scale of marking up a product with printed mrp. This is just one product that i was incidentally browsing through and found a discrepancy in. I wonder how much you guys would be marking up the price of products with mrp not written or printed on them.

I am jolted and now am wondering how many times in the past i must have perhaps paid higher than the mrp while shopping with amazon. This is highly irresponsible and not expected from such a huge global e-tailer like amazon. This incident has definitely created doubts with respect to the pricing on your website and am now speculating as to how can you guys be so casual and let your customer pay higher than the mrp of a product? It has dented the image and respect that i held for amazon.

I hope you guys will take corrective action and take things seriously, especially when it directly affects the customer. I await a brief explanation for this incident.

I am attaching pictures of the same. I faced the issue today i. E. 28th july '16.
This is the link for the product: http://www.amazon.in/del-monte-delmonte-pitted-prunes/dp/b00rtc14fm? Ie=utf8&keywords=delmonte%20pitted%20prunes&qid=[protected]&ref_=sr_1_1&sr=8-1


Sincerely,

Shankaranarayanan p