Amazon India — damage to individuals health

Address:

12/2/717/5 exactly behind olive hosptal nanal nagar, Hyderabad, Telangana, 500028

Hai
Am a loyal amazon customer from so many years and unfortunately i have suffered a lot from one of the product they sell. I have ordered whisper ultra on nov 23 and had to use it today within couple hours i got rashes r the whole area is swollen and skin is peeling off on its own and am unable to walk as its burning, i have2 small kids one is 10 months and other is 5 how do u expect me to carry on with the work in such agony. I tried to raise the complain but the customer service person put me on hold for like 22 min and then disconnected. I had to call again and speak the matter with the authorities. I i have been using whisper from past 20yrs and didn't have any problem but the product i received this time is cheap and not original. Who is responsible for this fiasco.