Amazon India — Damaged machine delivered

Dear Amazon team,

This mail regarding damage in material delivered. 2 days back I ordered through my friend's account in Amazon LG 8kg refrigerator, yesterday I received the material with little scratches and dent
The outer package looks good. There is no damage but the machine body is damaged with scratches and also it is not looking good as new. It feels like a refurbished machine.
That delivery person simply replied it is not damaged, it is normal only. My self paid the total amount on ordering itself but received the damaged machine only. Refer attached snap.
I'm not expecting this kind of service from amazon. Kindly look into this matter.