[Resolved]  Amazon India — Damaged Product Received and Amazon refused responsibility

Website:

www.amazon.in

I ordered "Wonderland Foods (Device) Dry Fruits Combo Almond 500g, Cashew 500g, Pista 500g, Raisin 500g, Walnut Kernel 350g - 2350g (Jar)" from amazon (Order Id[protected]) and paid Rs. 2499. I received damaged items and also of very poor quality. I immediately raised the issue with amazon upon receiving the product. You can check the timings of filing complain and delivery and will find no minor difference. Still when I raised the complain, amazon raised an investigation and informed me that they delivered the product right. I want to know how you did the investigation and reached this absolutely trashy conclusion. Amazon blamed me for damaged product and refused to provide satisfactory response.
I want full refund or replacement for my product.