Amazon India — damaged product received and no pick up or return facility available

Address:690502
Website:amazon.in

Recently i bought an easel stand from amazon #[protected] and the received product was damaged, but now when i ask for a replacement they are asking me to return the product at my own expense as they don't provide any pick up or return facilities for this product. Now, i am supposed to send this product to jaipur all the way from kerala. I think this is irresponsible service from amazon.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have received gift card number from u on 17 th oct to my mobile no [protected].but it is not working when i am ordering from amazon.it has expiry date 01 st nov 2017.

plz solve the issue by sending me correct code number.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19946
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information