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[Resolved]  Amazon India — Defective device delivered and promotion not refunded despite the fact that the device given in exchange had a spoilt battery

Address:Amazon Pvt limited
Website:Amazon.inorder number 402-7886819-5111513

I was cheated for Rs 10000..by Amazon because they offered an exchange value for my macbook of 26850 and refunded only 16850 out of that and cut 10000 despite the fact that the product (laptop)hp chromebook which they gave me had a defective battery for the exchange ..when asked about the incorrect refund they denied the refund status and till date have not returned the 10000 rupees ..absolutely fleecing the customer and this certainly wasn't expected from amazon
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Jul 17, 2021
Complaint marked as Resolved 
Just delete the complaints
Amazon India customer support has been notified about the posted complaint.
Feb 15, 2021
Updated by paurush totlani As you can see the way in which the item was delivered looks like a second hand laptop despite the fact that I had paid the amount for a new laptop and not a second hand laptop that was delivered to me ...bloody cheats

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They have been notified a lot of times before and haven't resolved the issue till date
Trust me if it's reputation they are talking about ...for this particular purpose they have fleeced me for 10000 rupees which isn't a joke delivering a faulty laptop in exchange for my macbook by increasing the exchane price to 26850 and then delivering the hp chromebook which has a defective battery ..when asked for the refund only 16850 were returned saying we don't refund promotions ...if it were a normal sceanrio where it was my mistake I would understand but this was pure fleecing a customer just for their sweet benefit and ten thousand rupees mind you is not a joke
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