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Amazon India — Defective or lost item by amazon

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Dear amazon manager,

I was ordered kaspersky antivirus 3 user one year license and recevied On august 10 2020. Today(20th aug 2020) i opened and surprised that only one license key inside instead of three keys. So decided scratch that one key to use my laptop infortunately it say " blocked key response frm server".

What's the hell is this? Amazon like reputed online platform not genuine ay all ?????
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