Amazon India — Delay in refund and non response of customer representative

Address:	Mumbai City, Maharashtra, 400053
Website:	Amazon.in

I had ordered mobile from amazon and due to some reason i had to return the product. I had raised the refund request on 18th october and the pickup was scheduled for 20th. Bit no one has come till now to collect the product. If it would have been collected on 20th i would have received the refund on 24th. I everyday called customer representative for this issue but everyday there was same response that it will be collected in 24 hrs but there was no action from their side. And i had made payment by credit card. Because of their delay my credit card limit is blocked for rs 8000 (The cost of mobile) and also i will have to pay this 8000 on 30th as the payment is due and this amount will also get blocked. So i am not able to use my limit of credit card because of the company. I request you to make company compensate for the loss.