Amazon India — delivered a phone cover instead of book and refund not given on return | |||||
I purchased a book on amazon.in, however i received a wrong packet and requested for an exchange but amazon asked me to return the item and place a fresh order. I returned the wrong order 3 weeks ago and have still not received a refund. I contacted amazon several times but it refused to help me. Their website has no policy to help the customers and it displays incorrect information that the refund has been made. They have refunded my money and have additionally deducted rs. 499 from my account without my permission. I have been harassed and fleeced. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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