Amazon India — delivered wrong product and not replacing my product

Address:

70, vinoba bhave nagar , kota, Rajasthan, Kota, Rajasthan, 324005

Actually i have ordered pedigree puppy food fir my puppy from amazon and after receiving product i got pedigree adult food that us basically different from what i ordered l. I raised complaint against it to amazon team and they told me to wait for 5 days and after 5 days they told me that they cannot replace my product as it does not comes under replacement policy. Please help me for this as i got loss of 2700 from amazon
My registered mob no is [protected]
Order id[protected]