Amazon India — Delivering papers on the place of products

Website:

amazon.in

I purchased a powerbank tis month and a redmi 2 three months ago, i received a demaged box, each time filled with some papers. it took 2 months for the refund to be initiated by amazon for my mobile.now again i am facing the same trouble.each time i will have to tell full history to customer care, i will have to wait for there response. serious very bad service and very bad customer care with a very bad response .Amazon is making people fool .don't buy any thing from amazon.