Amazon India — delivery boy misbehavior

Address:	Mysore, Karnataka, 570011
Website:	Amazon India

In freedom sale I ordered a mobile phone order expected to deliver within a week but after two days while I am track my order shipment also not yet done then I chat with Amazon customer care and Ur order will deliver within 16, I think since order done in freedom sale delay happens but after 4 days the product out for delivery show in app but I didn't receive a call from delivery boy since I have special event I supposed go to my native so I call the delivery boy pls deliver quickly I supposed going for function it's gettin late like that then he suggests com near city I wt give u then I went that place for away from my place to collect order then called to deliver boy he tell iam coming I will call u but more than one hour I didn't get any call and I also trying to call it's coming busy not reachable after 2 hours waiting iam get frustrated and goes out for my function .
Is this the way to behaviour with customer .no value for customer time i also called the Amazon call centre but they are also not respond correctly. Pls behave correctly with customers in proper way they r not Ur slaves