Amazon India — Delivery

Address:

Indore, Madhya Pradesh, 452010

Amazon one of the largest e commerce company literally going to hell.. No value for customers. They don't know, what is assurance, promise, satisfaction... U know what they do best, they can make indian customers fool they don""t know what is the value of time..
I ordered a phone on 9th of july costing 15k with 2 day delivery by paying extra cost.. Today at 11 july i got a message from the company that your order is out for the delivery they also provide the contact no. Of the the delivery man. He did not call me at all.. I call him between 11 to 12 am i asked when u will deliver he told me it takes some time.. I told him ok.."they after leaving all my work i waited him but no call from him finally nearly at 3;30 pm i again call him he told me i m coming, i have to go for an urgent work and also knowing that generally they closes offices at 5 pm so after waiting for an hour i again call him now what he is saying that i dont deliver at your location so your order will be delivered by someone else.. Means i waited for the whole day and at the end he is saying i don't deliver at your area what kind of stuff is this if you dont deliver than y dont u handed the product to the concerning area delivery man.. And after this within few minutes i got the msg that delivery was unsuccessful because your address was not found instead they even dont tried to locate that and at app it is showing that delivery attempt was made at 5:14 pm but me my mother my sister and my dog who make bark each and every time when someone is in the front of home but no one was there for delivery
After this i called at customer care after listening to me their representative told me dont worry sir we will deliver till 8 pm.. But still nothing
I again called about 9 pm then after listening my whole complaint the representative cancelled my call
I again called this time i told i dont want to talk anyone connect my call to any higher authority he told me i have to know your problem so i again explain each and everything to him so he out me on hold for about 5 7 minute than than told me that our supervisor team will call you within 15 minutes... I called them at 9:43 pm and its 11:00 pm when i m writing this complaint but no called i received from the concerning department
And now they are telling me that we will deliver your product at 13 july.. Great services