| Address: | 700059 | | Website: | www.amazon.in |
I had ordered an item (Puma Men's Running Shoes) on the 1st of October. Blue Dart sent an sms on my number saying that it will be delivered on 6th October. They also provided a track link to track the package, as seen in the attached screenshot of my mobile. The item didn't reach me on the 6th and I kept tracking the package in the url provided. The screenshot of track record is also attached.
When the package reached Kolkata and was't moving further, I call Blue Dart and they said the package is near me and they would deliver the package by 17th October. The person also said that the package could not be delivered during Durga Puja due to the rush and will be done after that.
But then, on 16th, Amazon sends me an sms (also attached) saying that the package will be delayed by 2 more days and reach on 19th, due to "inclement weather conditions". This term "inclement weather conditions" is something that disappointed me a lot. This is because when I saw the track, it said the package is in Kolkata (Ccu bda warehouse) and I, living in Kolkata for all these days, did not find any "inclemency" in Kolkata weather.
I don't know who is at fault here - whether Amazon or Blue Dart, but such wrong information should not be provided to a customer.
Amazon order no:[protected]
Blue Dart waybill no: [protected].
Please see to it that something is done about it. I know I will receive the product sometime this week, but this is a fraudulent activity from one side (maybe amazon or blue dart) and they should be truthful to their customer.
My name - Ronojoy Ghosh
Email id - ghosh.[protected]@gmail.com
Phone no. - [protected]
Was this information helpful? | 
Post your Comment