Amazon India — delivery issue. compensation for violation of on time delivery

I have ordered 2 times on Amazon on 24-Sept-2019 and actual estimate date of delivery is 27-Sept-2019, but on that day it has shown delivered but haven't received items yet. So I have raised complaint with them and they requested me to wait until 03-Oct-2019.But nit received today also and I have contacted and they now informing me they will refund the amount or else make replacement of products. But due to their mistake i was not able to make received items for on time delivery. For replacement of products the delivery will take another more 2 days. But as a customer i was suffered for not receiving items on time. I request them to compensate me for the loss of time I have experienced