Amazon India — Delivery issue: pathetic courier guy did not deliver parcel at doorstep

Address:	411001
Website:	www.amazon.in

I am “amazon prime member”. I had made payment & placed order on 5 september 2016 for logitech m235 wireless mouse (Grey) and while ordering i was promised delivery by 06th september - 8pm (Prime)

The amzagent ([protected]) called me today at 6:52 pm and informed me that he is standing downstairs near my apartment & due to traffic he cannot deliver at doorstep and requested me to collect the parcel from him.

I told him that i am in office & anyway he is supposed to deliver the parcel at doorstep only. I informed him to park the vehicle and deliver it at home and being in traffic is a silly excuse. He disconnected the call & updated a fake status on order id:[protected] that “customer was not available”

My concern:

1. Why amazon is acting so cheap with its prime customers?

2. Courier guy is supposed to deliver the parcel at doorstep. Why bullish excuses then?

3. What’s the use of prime membership & the value for money?

Pathetic service!!! No “amazon prime” next time…… seriously!!!

Beware: do not subscribe for amazon prime service; as they lack quality delivery service. No value for money, indeed.