| Address: | 560048 |
| Website: | amazon.in |
I had ordered a xiomi redmi note mobile, the order#[protected]
The mobile was delivered dated 10th october 2016
The supplier of the above mobile is e mobiles
I have received a defective and used product. Front camera is not working properly and also an used product with some scratches on the screen has been supplied.
I want to return the product immediately and want a refund but no much assistance has been provided from amazon regarding the same.
The chat with amazon assistant has been attached as below
Chat
End chatsound
Me:order no[protected] received defective product i want to return it
You are now connected to raviekumar from amazon.in
Raviekumar :hello mallappa.
I'm sorry for in convenience caused regards.
I'll surely help with this.
Me:amazon 3 easy steps is not working instead i am being asked to continue shoping with the same amount
Raviekumar :may i please place your chat on hold for few minutes while i look into this?
Me:sure
Raviekumar :thanks for being on hold.
I've requested the xiaomi team they will contact you on 1-4 pm.
They will provide you the refund and replace for your concern.
I hope that you are still connected.
Me:ok thank u
Raviekumar :you're most welcome mallappa.
Is there anything else i may assist you with today?
Me:no thaanks once again
Was this information helpful?
Post your Comment