| Address: | Ahmedabad, Gujarat, 382350 | | Website: | Amazon India |
I placed an order of loreal shampoo to be delivered at my mum's address, and today i rec the message it's being returned. Then i contacted ur chat support team and advisor subangi being so unhelpful didn't give complete info about it. I understand it's the seller who didn't deliver, but aren't ur chat support team have info about it. If not, aren't ur chat advisors are suppose to help with the right i do on whim to contact about it?? Also, i had couple of more questions. She asked me to wait while arranging a call back and after a minute, she came online and directly ended the chat without asking i[censored] have any further queries.. Seriously??!!?? Is this what amazon is becoming and has adapted doing now. Cx can understand, at times there might be some problem, but aren't u guys suppose to resolve that problem. I have ordered many times from amazon, but this is the worst experience a cx can have.
I placed that order for my mum, because she can't go out and m not there with her. Have placed many orders from flipkart for that address and never faced delivery issues, then why is it the problem with amazon. Anything specific? Also, ur chat team or might be that particular advisor is extremely pathetic and the provided service was extortionate. Was this information helpful? | 
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