Sep 17, 2018
Complaint marked as Resolved Milan | Customer Service
Hello! How may I assist you today?
M00:16
Hi
My order dettol kitchen dish liquid not delivered
00:18
Milan | Customer Service
Dettol Kitchen Dish and Slab Gel Lime Splash - 750 ml (Pack of 2)
M00:18
5180928730272
Yes
00:18
Milan | Customer Service
Thank you for the information .Please give me a moment. I am checking the details.
M00:18
Order date
14-Aug-2018
Order #
406-2627779-9802766
Order total
357.00 (1 item)
Order date
24-Aug-2018
Order #
406-1684526-6282707
Order total
365.00 (1 item)
Order is not delivered and not refund
I requested refund money
00:23
Milan | Customer Service
Sir, as i can see your product got damaged during the delivery process, and as you are our valuable customer we cannot deliver you a damaged product . so it is returning to the seller now .
once it will reach to the seller
your refund will be initiated
M00:25
Still waiting
How many days
00:26
Milan | Customer Service
Sir, usually it takes 7-10 business days
M00:27
10 day over
00:28
Milan | Customer Service
Sir, 10 business days
kindly exclude the holidays
M00:29
Next 2 day to refund
00:30
Milan | Customer Service
yes sir
M00:31
Very poor service
Not expecting amazon
00:32
Milan | Customer Service
I am so sorry for the inconvenience caused to you.
M00:32
Messaging Assistant | Customer Service
Hi! It's Amazon's messaging assistant again.
Dettol Kitchen Dish and Slab Gel Lime Splash - 750 ml (Pack of 2)
Looks like you recently ordered this item. Is this what you need help with?
12:55
Need a Customer Service Associate
12:56
Messaging Assistant | Customer Service
OK, I'll get someone to help you out here through chat
12:56
Call me now instead
12:56
Messaging Assistant | Customer Service
OK, please select your preferred language.
12:56
Hindi
12:56
Messaging Assistant | Customer Service
Just give us your phone number and we'll call you.
12:56
OK, I'll enter my number
12:56
MESSAGING ASSISTANT HAS LEFT. THANKS FOR CONTACTING AMAZON!
Messaging Assistant | Customer Service
Hi! It's Amazon's messaging assistant again.
Dettol Kitchen Dish and Slab Gel Lime Splash - 750 ml (Pack of 2)
Looks like you recently ordered this item. Is this what you need help with?
21:12
Need a Customer Service Associate
21:12
Messaging Assistant | Customer Service
OK, I'll get someone to help you out here through chat
21:12
Call me now instead
21:12
Messaging Assistant | Customer Service
OK, please select your preferred language.
21:12
Hindi
21:12
Messaging Assistant | Customer Service
Just give us your phone number and we'll call you.
21:12
OK, I'll enter my number
21:12
MESSAGING ASSISTANT HAS LEFT. THANKS FOR CONTACTING AMAZON!
Messaging Assistant | Customer Service
Hi! It's Amazon's messaging assistant again.
Dettol Kitchen Dish and Slab Gel Lime Splash - 750 ml (Pack of 2)
Looks like you recently ordered this item. Is this what you need help with?
21:33
Yes, need help with this
No, something else
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