Amazon India — did not get refund of rs. 1000/- from icici bank

Address:

Khordha, Odisha, 751015

Hi,

It is really very sad to know that companies use tricks to make customer purchase items but they do go by the policy or agreement made for purchase.

I was very excited to know about the offer of cashback of rs. 1000/- when the payment is done by icici debit card on purchase above rs. 7500/-. I ordered for mi note 8 pro worth rs. 14, 999/- with expectations that there will be cashback of rs. 1000/- back to my icici account. Order #[protected], mi note pro 8 (Rs.14, 999/-) made on 19th dec 2019 from amazon.

It was very sad to see no refund to the account. I just want to know if these schemes are fake or really the system of cashback works for customers.

Can this issue be resolved soon.