Amazon India — Did not receive refund for canceled item

Address:	Bangalore, Karnataka, 560005
Website:	www.amazon.in

I had used my debit card to pay for the below order, but the transaction got canceled and amount was deducted. The customer service said the amount will be refunded with 4-5 working days. But i neva got the amount . The support team says I have to go personally to the bank and inquire about it.If this was the case i would have bought the product from the shop itself.

ORDER #[protected]

Kindly do the refund or give coupons or resolve the issue with the bank yourself, Don't make customer suffer.