Amazon India — Didn't receive product.

Address:	New Delhi, Delhi, 110027
Website:	www.amazon.in

Order Details:
Ordered on 6 April 2016 Order#[protected].

I placed my order on[protected] on the guaranteed basis by paying Rs. 100 for 1 day delivery by[protected] by 8:00 p.m.
I got a text message from amazon about the delivery in which phone number was also mentioned of the delivery boy, I tried that phone number but it was switched off, then i called amazon thrice, they just told wait for 1 more hour,
I did that but didn't received yet.
They said your Rs. 100 will refunded if you don't get your product on right time.
Rs. 100 is not a big amount but the assurance which amazon give to their customer is totally unpredictable.
The product which i ordered, i need to give to my brother on the same day, that is why i ordered it with the 1 day delivery charge, but i didn't received.
so it is very much embarrassing for me.

As being a good customer of amazon, now i have to say this, Amazon your service is really very bad.

Thank you