Amazon India — Doing of fraud and don't give product and also don't give refund since last 1 month

I order on Amazon at 6th July 2021 a GO PRO hero 9 black but I didn't receive my order so that I complain again that and they told .e you wait for 15 working days and you get your refund because this order cancelled from our Saller end I wait for 15 days but I didn't get my refund I called them again and they told me wait for 15 days but I get receive mail from Amazon and they told me I am not eligible for refund and they don't give reason about it. My 35, 000 stuck there and the don't give me refund. Here I attach some documents like Amazon give me one courier number and I track that the courier delivered to on Surat address here I attach document ..
Please help me for the same
My Order I'd :[protected]