[Resolved]  Amazon India — elite wireless gamepad / wrong product delivered

Address:

New Delhi, Delhi, 110045

Hi team,

I have purchased 2 wireless gampad from amazon (Order #[protected], i received 1 wired gampad which i haven't ordered. I submit the request for refund / return and i also had a word with the amazon customer care executive, he told me we don't have the product replacement policy, you have to order again the product we will refund your balance on your amazon account.

But now the product is rs 1299 and i have purchased the same product with rs 849 only. Hence i have to pay more for the same product. Which is absolutely unfair.

The customer no need to pay more for the same product just because of amazon fault. Why they haven't sent me the correct product at the point of time only. I don't want to pay more, the amazon have to return my wrong product and send the corrected one with the same price.

This is really worth service provided by the amazon, we never expect such foolish things with the top e-commerce website.

Request you to kindly look into this and help me to get my correct product.

Thanks in advance

Mohit
[protected]