Amazon India — Error in price on mobile phone | |||||
I was in need of a mobile phone and being attracted by the discounted rate (Rs. 4, 999) of moto g turbo (White) on amazon india, i placed a prepaid order on 27/03/2016 and my order was confirmed by amazon india via message and mail bearing order no:[protected] and further it was mentioned that i will receive the said ordered product by 1/04/2016. Thereafter i received a message and a mail stating that my order has been cancelled on the ground that the discounted rate was processed due to technical error and that the refund shall be initiated in 3-5 business days. The amount paid has been reflected in my bank account but i am quiet dissatisfied with the service of amazon india. The prices quoted is an offer and if a person makes the payment it is the acceptance of the offer and therefore cancellation of the order is a breach of agreement. Basically people go for amazon india because of brand name, because of the faith they have in amazon and consumer satisfaction but i am dissatisfied with such an act of amazon india. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
7%
Complaints
19939
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment