Amazon India — For return micromax 32b8100mhd 32 cm led tv

Address:

New Delhi, Delhi, 110091

Hello my name is Deepak Kumar. I have bought a micromax 32B8100mhd 32 cm LED TV[protected] from online shop AMAZONE INDIA for rupees 15300 Rs. I have received the TV but after received, I found that the TV quality is very poor and some formats can't play, audio speakers are not working properly, sometimes it's having hanging problems also ... I got frustrated too much after that I decided to return the TV to amazon, I called many times in amzone customer department but every time they are telling me wait for days three days ... I have called more then 15 times they registred my complaint but they are not taking any action ... Its been 16 days from purchasing till now my product did not pic up for returning ... I am speech less and don't know what to do plzz help to return it as soon as possible ..
Under below my order no.
Amazon.in Order #[protected]
Plzz help me to get my money back as soon as possibile
Thanks
Deepak Kumar
Phone no. [protected]
Add. 31\366 Trilok puri, Delhi 110091