[Resolved] Amazon India — Fraud Seller and No Refund | |||||
I was sold an used phone fraudulently through amazon. I spent 15000 for the Moto 3 on Sep 14 2016. When it was delivered on Sep 18 i immediately notified amazon of the fraud and the package was collected on Sep 19 with a promise for refund / replacement within 6 - 9 days. It is now 15 days amazon is refusing to refund me. I am exploring my legal options as well. Not sure of the best way to resolve this. Multiple attempts to reach amazon via email has yielded no response. I had a chat with a customer rep who was rather rude. Was this information helpful? | |||||
Feb 6, 2020 Complaint marked as Resolved Amazon finally refunded the amount. I have since purchased new phones successfully through amazon.in Amazon India customer support has been notified about the posted complaint. | |||||
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