Amazon India — haven't received, saree refund even after umteen follow ups

Not refunds received amazon and seller blaming each other,
Spoke to samir at triveni saree gujrat he says its auto refund always and it should not take this long for the refund, he said its amazons fault for the delay.
Amazon call center people say its the delay from the sellers end..
They didnt even let me review publish on this issue to make people aware of it.
Stil no refund though so writing a complaint here
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