Amazon India — heron metal in earphone refund

Address:	Bangalore, Karnataka, 560078
Website:	Amazon.in

Hi
I have ordered above product, but on receival found a local product, returned the item again I received the same for 2nd time, the agent did not update the return, the lead and team are involved in this, they are not giving the phone no of collecting agent, he is a criminal, he had misbehave also, by trying to enter the house, on asking phone no of agent they are not giving, he has not called before coming, clearly a gang of thief / rowdy is part of Amzon. They have been doing this as one of my friends told me the same.