Amazon India — i did not receive refund and being harassed since 11 days

Address:

Kolkata, West Bengal, 700135

Hi i'm manideepa from kolkata. I placed an order on 22nd of october and due to wrong size cancelled it on the very same day. Still i'm being harrassed till today (1st nov) for getting back the refund. I received a message on 27th that refund has been initiated within 2-4 days i will get the refund back till today i did not get it. I called customer care now they are saying i'll get the refund next week. Is amazon such a poor company that in 11days also they are unable to refund an amount of 629rs only?