Amazon India — I experienced worst delivery services by amazon.in

Address:	201301
Website:	www.amazon.in

First case: July 2018, It was a prime day sale. I ordered a product worth Rs.1600 on 50% discount. I was in the meeting in the daytime, I didn't pick up the call of the delivery boy at once, I called him after 15mins, he screamed at me that "Phone kyu nhi uthaya? mene to cancel krdia ab krlena dubara order! " means, why the hell you didnt pick the call, now i have canceled your product, go order it again! and when i said i will complain about you then he said, karlo jo karna(do whatever you want). I immediately called the Amazon's service center & they assured me that product will be delivered again by 24hrs but after 24hrs they said sorry mam we cannot do anything. I lost my discount on my product.

Second Case: August 2018, I ordered a product on 29th July. it was a cake decorating item. I have a prime membership so the product's expected delivery was between 3 days. I need that product on 9th April evening. I received a message from Amazon that I will receive my product today. After 3 hrs, I again received a message that my product was refused at delivery when I didn't get any call & I haven't refused anything. Amazon customer service again failed to help me.

Third Case: September 2018, After one month I again ordered a product wishing this time they will not make a mistake, But guess what? This time my product WAS DELIVERED TIMELY! But NOT TO ME! TO SOMEONE ELSE! They don't know anything about it. and The number they provided me for the delivery boy, he says that I am sorry I don't deliver products in your location. again, Amazon's customer service was a failure. I lost my product as well as my money.

Moral: Don't buy a product from Amazon!