Amazon India — I have returned a product but not got the money back

Address:713213
Website:Amazon.in

I have ordered a cooling pad, but it was not of appropriate size as mentioned in product details, so i returned it to the address provided by the company, but still not got the refund money (Rs 1575) and shipment charges (Rs 500). I have attached the copy of mail in which the details are there in pdf format. The mail contains the address provided by "amazon.in" and proof of returning the product to that address with images of product and courier invoice.

It's been 1 month from the date of product purchased, i have also filed a claim for refund, still no action taken. I want my money back immediately.

So please take serious action urgently.
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Amazon India customer support has been notified about the posted complaint.
Aug 23, 2017
Updated by Arnab Konar
I have provided the images as proof of return to the seller(product package & courier invoice).

Aug 26, 2017
Updated by Arnab Konar
I have attached the image of product description on Amazon website and proof of return delivered at the address provided by the company from my side through Blue Dart courier services

Aug 29, 2017
Updated by Arnab Konar
Amazon is not returning my money and on the other hand the seller is calling me repeatedly and pressurising me to take the replacement product. But the product is not as described, so I want my refund. You please take some serious action.
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