Submit a Complaint
Online Shopping
Amazon India

Amazon India — i received stone instead of samsung galaxy a5 2017 mobile

Address:Pune, Maharashtra, 411014
Website:amazon.in

I have order samsung galaxy a5 2017 on 14th october, product needed to deliver on 18th october, after calling customer service 5 times i got product on 20th october, when we opened the product it was stone. I called to courier guy for delivering the stone he said mam i need to hurry for office he was not even concern about the product is stone. Packaging was unsealed. This was worst diwali gift ever, very disappointed :- (.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Oct 23, 2017
Updated by savita11 Please update status of complaint.
Complaint comments 
1 Comment

Related Amazon India reviews

[Resolved]Amazon India - regarding the order 405-7740718-4866769 for bajaj air cooler[Resolved]Amazon India - issue of receiving wrong items and lack of resolution[Resolved]Amazon India - Product Missing from the RTO delivery[Resolved]Amazon India - Regarding return of the refurbished mini PC with order 171-4171182-2231558[Resolved]Amazon India - Wrong Product Inside The Box
View all 19945 Amazon India Reviews

Comments

Amazon India is not listening Savita! They are the worst! I was not helped with my order either! I got an empty box gift wrapped and apparently they cant help me! All they can do is take our money! Amazon India sucks big time!
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19945
    Pending
    0
    Resolved
    1460
    View all 19945 Amazon India reviews & complaints
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information