Amazon India — I'm complaining about my sony external hard disk

Address:South Goa, Goa, 403801
Website:AMAZON

I have purchased sony external hard disk from amazon in 21 nov 2015.
Order no.[protected]
now this product is not working, so as warranty policy i have gone to sony service centre, they told me that this is not valid invoice and i m not sure this is original or not so they rufused to take it and told me ask to amazon for it . Invoice which you have given me is without seriel no. And also not vat invoice, i also contact to amazon via call but all are unhelpful. Solve my issue,
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