[Resolved]  Amazon India — I'm complaining about oneplus 7t delivery that I have ordered during amazon great indian festival sale

Address:

Pune, Maharashtra, 412101

I bought one plus 7t on 1st october 2019. It is out for delivery on 3rd october 2019. I didn't receive the product till today. And didn't receive a single call from delivery agent regarding delivery. When i contacted delivery agent he said exchange phone details are not updated so he couldnot deliver the product to me but he uptaded as the customer is unable to contact. I contacted customer service regarding the same issue but they assured that the product will be delivered to me on time. I have waited 3 whole days cancelling all my plans for the product. Today they updated in the app that returning to seller of which i am not intimated anything. When i enquired the customer service they are asking me to reorder again on which the discouunt as previous will not be available.
I didnt understand where the mistake has been happened but i want my product that i ordered. I dont want any refund of money.

I had great expectations on amazon but today they proved simply that they dont value their customers