Amazon India — Item delivery | |||||
Your Amazon.in Order #[protected] I have orderd one item and made payment for that item on October-26 The estimated delivery date is Nov 8. But in website shows that item was delivered on nov-6 But yet I didn't received that package, After contacting customer service they said it was wrong scan, we will deliver your product with in delivery date, but yesterday (from Nov 6 contacting) I called to customer support. they asked to me as you need refund or can I made one more order for you? They are not following complaints? How you still didn't update website as order is not yet delivered? Cheating ah? I have received a call from local delivery hub on nov12, came and collect order? But now they said your item was missing at somewher? If that item was missed means ? How it was updated as delivered? How the local courier person contacted me regarding my order? Then how you again said it was missing? Now they ask refund or product? So finally I understand you didn't make anything regarding my problem yet.. You are expecting this problem will be automatically get solved? Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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My personal experience, first amazon people will try to pacify you and buy time but after one point they will stop replying to your emails. I have been chasing them for last 2 months for one of the issues but no help. I have copied Jeff (CEO of Amazon) too in my emails but no response. If the package is expensive, reach out to consumer court which will definitely help but if you think the effort is not worth, write it off and forget about it.
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