Amazon India — lacking in transparency & wrong item delivery

M/s amazon.in

1. You have no link to phone or email where customer can lodge a complaint.

2. I ordered "baidyanath mahasudarshanghan bati" order #[protected] used in fever and blood disorders, instead supplier sent me "arshoghani bati" used for piles. Your system does not have any link to contact you. Upon clicking replace/refund button it prompts to that this item is not refundable. Its a joke on customers.

Kindly arrange for refund of cost+postage or replace with the correct item

Thanking you,

R prasad
Member id. [protected]@yahoo.com
Mob. [protected]