Amazon India — late delivery of the product

Address:	Bangalore, Karnataka
Website:	www.amazon.in

Sir/madam, I ordered a book on 12th november from amazon.in.The book name is 'Gate 2018:Reasoning & aptitude ' and the price of the book is Rs.365.the order ID is[protected] & I have paid the money through debit card.The expected delivery date was on 24th november, but they havent send me the product yet.The courier partner is Gati Express, they sent me the message on 20th november saying that the product is out for delivery but after some time they again sent the message saying that An attempt was made to deliver your package, The carrier will attempt to deliver the package again.same happen again on next day.So I registered the complaint on amazon as well as on Gati express and the complaint no.is 3281982.They assured me that the product will be delivered upto 24 th november, but today is 25th and they didnt even call me.I want to take strict action against both amazon and gati express because of my inconvenience.