| Address: | 4231, ATS TOURMALINE, Sector 109 Gurgaon |
On 25.7.22, I had added to my cart LG OLED 48 inches A1 series at a price of Rs.64990/-. After sometime I noticed the item disappeared from my cart. On again approaching site to add the price shot up to Rs.79990/-. I spoke/chatted with customer care and on reviewing my history, the was showing in my cart at Rs.64990/-. As the no cost EMI was not showing, I approached the customer care again in the morning around 7 a.m. of today (26.7.22). Gentlemen by the name of Daniel A was very cooperative and was very helpful. He looked into the issue and suggested that this issue would be resolved by technical team and that I would receive an email by 6 p.m. On not receiving the mail I contacted customer service at around 6.50 p.m. and spoke to Lady who asked me to sign out and sign in again. I told her the price has increased and I will not get it at Rs.64990/-. She said nothing will happen to the price of Rs.64990/- as she can see the same at her end. After that she could not understand what happened and handed over to her senior Mr.Jagan Nath, who outrightly refused to help me and said I could buy only at Rs 79990/- the present price. Please resolve the issue so that I am dealt in a fair manner and given the product at Rs.64990/-. Because there was technical issue at your end. Please go through the whole event and do the needful.
PLEASE RESOLVE THE MATTER AND GIVE ME A FAIR AND JUSTIFIABLE TREATMENT.
Thanks.
Jasvinder Singh Mehta.
Mobile no. [protected].
Note: I am a prime member. Was this information helpful? | 
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