Amazon India — Loss of time and efforts

Jul 25, 2022

Updated by Pinkubiswas order they have cancel on 24 July and initiate refund, Which was not expected

Jul 25, 2022

Updated by Pinkubiswas they are now repeating the same with my second order

Jul 26, 2022

Updated by Pinkubiswas I placed an order on 18th July 2022 for a OnePlus Nord CE 2 5G (Bahamas Blue, 8GB RAM, 128GB Storage) on Amazon India sold by drashita electronics (ORDER #[protected]. The product reached the nearest hub on 21st July and this was a promised date as well to deliver the product and after 21st July they are continuously postponed by one day.On the 24th I received a message stating Amazon has initiated the refund and when I contacted the delivery agent he said that the seller has canceled the order.No instructions were given nor was delivery attempted. On contacting amazon customer service they were of no help and had no answer to when I asked why my order was canceled and who gave permission for the same!? I was told that I would be given a refund. I don’t want a refund, I want my goods for which I paid in full. This means I have been cheated and robbed of the opportunity of getting the best price on a certain product. How is this legal ? Why do they offer such deals and exchange offers on the site if they can’t back it up? Because I spent my money on this purchase and lost 6 days, This is completely unfair and illegal to cancel my order with a valid reason or my permission. This was not expected from a reputable company like Amazon.

Unprofessional behaviour by customer service they disconnect my call (like Jayswal S, mohammad sayeed etc).

I have requested one of my friends (Prime Member) to order on my behalf. Now I can see the same things happening to this order too, already missing the delivery date.

1# ORDER #[protected]

Called multiple time, did not answer my call totally unprofessional
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2# ORDER #[protected]
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Misguided information about delivery provided in Amazon website which is a total scam.
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The End of the story here is I have lost my 6 precious days to taking follow up for this delivery, and Today Entire day. Still no update of my product and the same will not be delivered. This is a completely miss guiding and false statement case of your entire Team.I am expecting a revert and closer on this on priority Basis.