Amazon India — Manipulative Delivery boy

I order a James Bond perfume via AMAZON.The delivery boy doesn't read the address properly and goes to OFFICER'S MESS instead of MNS OFFICER'S MESS which I had clearly mentioned in the address (the address being MNS OFFICER'S MESS, 184MH etc ).He calls me up nd says that he is near some Airforce station.I said u must come to MNS OFFICER'S mess which is in 184 MH.Now he starts admonishing me that I should hv put so nd so landmark. i said i[censored] had some confusion about the address u should have called on to my number before u started.So he said ok will come and deliver ur parcel tomorrow ie on 2nd August. I said ok and this time emphasized that it is MNS OFFICER'S mess not OFFICER'S mess that he has to come nd deliver the parcel .I even explained the landmarks.He agrees to come on 2nd Aug (ie the next dayitself)and deliver the product nd hangs up .After sometime he calls up again and tells me to give the Delivery OTP .I said no I will not give u the OTP since u didn't give me my parcel .I will give u the OTP tomorrow when I receive the parcel from you.He starts getting edgy and says to me things like u first listen to what I hv to say in an annoyed voice, aap aaj OTP dedo mein kal pahuncha dunga aapka parcel nahi toh meri rating kam ho jaayegi ..I said I will not give the OTP unless u bring my parcel to me .He hangs up and immediately feedbacks to Amazon that he was ready to deliver the product but since OTP wasn't available he didn't deliver the product. What a manipulation! He should hv clarified the address with me before starting or he should have come today itself to deliver my parcel.Why should I give the OTP to the delivery guy when the parcel is still with him and he has the audacity to give wrong feedback so as to cover up his own mistake.Now Amazon messages me that since OTP wasn't available they will deliver the product on another working day .I am unable to contact Amazon customer care, I tried their customer service number, but not getting, neither m I finding a chatbox in my Amazon Prime account to report this matter.Please take necessary action against this cheater Delivery boy who fudged and manipulated the facts to cover up his own mistake nd moreover he was rude.His name is shown as YOGESH VERMA on Truecaller nd phone no is[protected]