Amazon India — Mobile MotoG 3rd generation

Order id is[protected],
I got the product on[protected], but product has manufacturing defect that is head hole is not proper. It cannot be inserted. I had sent back into Gizmo E Bazaar pvt Ltd. But i didn't get any feedback from there. I lost 12000/-, I need my product back.
IMEI no :[protected]
[protected]
I sent my product to Gizmo E Bazaar pvt Ltd through DTDC on 6/9/2016.
Kindly Resent my Product as early as possible.

Registerd Name & No is : Shebin Jacob, [protected]
And also can be contact with [protected]