Amazon India — money not reflected in sbi account against amazon refund

Address:38/114 ITBP CAMPUS, SECTOR 32A, Chandigarh, Punjab, 160030
Website:Amazon india

Sir i had placed an order on 3rd march 2020 and payed the amount rs 1482 by amazon pay upi in advance but then after cancelling the order a refund has been initiated by amazon on 10 march 2020 with refund reference #[protected] according to them the refund is successfull but the money is not reflected in my account i had already visited the branch sbi sector 32c but they are saying there is no pending transaction. Neither amazon nor sbi is solving the problem please help. I am attaching all the necessary documents. Thank you
My details
Name-nitesh kumar
Account no. - [protected]
Ifsc code - sbin0017984
[protected]@gmail.com
Contact no. - [protected]
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