Amazon India — my amazon account blocked

Sir my amazon account is blocked from last four months. I have called to amazon customer service more than 10 times but they are not resolving this issue. They we will resolve it in 24 hours but still it is not resolved. So please help the email related to amazon account is [protected]@gmail.com. The amazon customer is very worst they are not unblocking my account. Whenever i call the customer service they take all information related to amazon account but they say that your account will be unlocked within 24 hours but they doesn't respond. So please help me out sir. Even i have money in my amazon account as pay balance. Please unblock my amazon account.