Amazon India — My order has not arrived

Address:	Indore, Madhya Pradesh, 452010
Website:	amazon.in

To whom it may concern, i am a business owner of pizza outlet. I had placed an order for 3 items that supposed to arrive by march 14th of 2017. I still have not received my items and i had a chat online on Amazon site and the person had no cule how to resolve my issue. She told me that the order was damaged in shipment. So this is not my issue, Amazon such a big name should follow up when such incidents occur. i am sorry to say but i have been using Amazon for a long time when i was abroad. But in india they have know clue how to resolve issues and take care of customer relations. You guys are ruining AMAZON name. When something goes wrong with customers order you guys should follow up and inform your customers. This is absolutely unprofessional . Very disappointed in your service. Probably wont be doing Business with AMAZON.in ever again...