Amazon India — My order was not delivered ORDER #[protected]

I had ordered via ORDER #[protected]. My order was placed on 1st june 2020 but i wasnt delivered product till 7th july 2020. when i started contacting amazon executives they told me that they would contact seller and revert back in 2 days. that revert back never happened so i had to again call on 7th july 2020 and the executive told me that seller is not responding so i would have to take refund. I asked for compensation for the harassment caused but he asked me to mail. When i mailed i got a reply that for compensation i would have to call. So today again i called and talked to escalation department mr. shubham. Instead of solving my problem mr shubham told me that i should check product and seller reviews before ordering the product. And he straightaway refused any compensation. I would like to get the compensation for the problem caused by amazon.