Amazon India — no delivery of my parcel

Address:	147001
Website:	AMAZON.IN

I had booked a black and decker jiig saw on friday last and as per the message from your company it was to be delivered by 6pm monday. I got a call at about 4.30 pm on monday 20.8.2018 regarding my parcel. Since no was at home i asked the delivery man to wait for 10-15 minutes as i was soon to leave my law office jor give the place where can conveniently wait so that i can my self come and pick the parcel. He did not tell about his position rather suggested that i give him a call as soon as would my office. Within 5 minutes i called him to innform him that was leaving for my home. He did not pick the phone. From 6 till pm i continued to call him but he did not reply. At about 8.05 pm i got a call from a different number asking for the delivery to which i told him that i have been waiting since 5 pm. The phone got disconnected so reluctantly i messaged both to the original agent number and the new no at 9.15pm. No reply came bacik. On 21.8.2018 i again called at the original agent number who had called me on 20.8.2018 to which he replied that he would deliver by the afternooin. I watied till 5.15 pm no call/message came to me. Reluctantly again called him to which he replied taht he was talking to his "sir about my parcel. And that he will call within 10 minutes. No phone call came no delivery took place though i was at home. At 6 50 pm i messaged to him that he has harrassed me to the maximum and that i was contemplating legal action for damages both against him his sir" and amazon for unnecessarily harassing me. At about 10.15 pm i talked to the amazon complaint center to whom i narrated the above facts. Today at about 9.30 am i got a message from 51466 of your company asking as to whether the problem has been solved. I tried to reply but unfortunately the message was not send to your company. I was told to click yes or no and visit some site. I am harassed why dosen't your company allow for the return sending of the message at 51466 and why should a customer visit some other site or link. Instead of solving the problem there and then your company is prolonging the matter. This is rubbing salt in one's wounds. It is a hopeless service and delivery. Would your company dare to do it outside india. Don't take the indians for a ride. Legal action is being contemplated.
Advoacate mandeep singh talwar